Forum .LRN Q&A: End-User Documentation

AIESEC has recently released it's own version of help pages for users of AIESEC systems. It briefly covers majority of dotLRN portlets that are used most often. Of course these materials are heavily based on OpenACS version used by AIESEC.

Currently all materials are presented as simple ADP pages. My idea is to have them in the form of wiki, so that users would be able to add missing parts and update already existing ones. I was trying to use ETP, but it is not enough flexible and user friendly as it is out of the box.

As it was already mentioned in someones postings before, it would be really great to have documentation for end users included with every OpenACS/dotLRN installation would it be in the form as pages in .../www/help or as a separate package which would be optional (but very recommended) to install.

It would be wonderfull if you could share support materials used by you or your clients, and build comprehensive documentation.

Meanwhile you check what does AIESEC have at http://aiesec.net/support My Account & Communities Learn section

Romas

To a certain extend I think I understand your comments. There is great example of how etp could be presented. http://www.editme.com/ . However the more I use ETP the more I get the the idea it offers the same functionality, apart from the html security constraints in a default OACS installation.
If ETP would be presented with the default WSYWYG function in place that would make a huge difference IMO.

A major problem (I would rather call it a challenge) with a toolkit is that you are presented with a blank system, and it's up to your own imagination to create something that will work for you. Trying to find your bearings between functions can indeed be confusing and should be made more userfriendly. A presentation of how people use ETP might make a difference.

The default settings with al graphics turned of don't realy help, because whatever you try you will end up with an error message, but that's not a constraint caused by ETP. The reasons are valid, but you only find the explanation by searching the forum. I guess Malte, who raised this issue earlier and others will find an answer to this somehow.

Smart usage of the clipboard function in photodatabase however could solve some concerns in this respect.

We might however learn a few things form UI/presentation the editme guys created.

Cheers
Ben