"Dear Amazon,
I need to buy christmas presents, so I've been comparing online stores. I have the following comments to make on your website.
Your images are a wierd color and are too big which increases the download size of my page. You should remove some of your images.
I think users might be confused by the woman's boot above the 'Apparel' tab. You should replace it with a man's cowboy boot.
I hate shopping over the web and think it is cumbersome. A desktop java client application that interacts with your servers is a better solution. When can I expect this to be ready?
I've heard your one-click shopping sometimes turns out to be two clicks and I find this unacceptable. Does it require two clicks? I'm not going to click twice.
Edward H. Customer"
so anyway... i think it is generally agreed that all feedback is welcome and some degree of care or tact is nice on all sides, right?
can i be so bold as to say this thread is probably reaching its limit of usefulness at the current direction? i think andrew might help himself most by installing oacs for himself (if he has the resources available) to further compare systems, and provide any more feedback he may have.
