Since you say the refund process was completed, I assume you can see the request in the access log?
for items-return-3 yes, for items-return-4 no.. (checked service0-error.log and service0.log). Aha. Time to become a human tcl interpreter.
Going through the inserts step by step, it looks like "insert_refund_transaction" did not insert a refund for subsequent processing by the gateway. So must have failed silently at it or just before.
Interesting (to me anyway) there is no ec_tax table (Oregon doesn't have sales tax) yet no errors from references to it. Is that normal behavior?
ps. thanks for the suggestions, am keeping them for future reference.
