How do open source companies make money?
The recent trend appears to be an installation tool and bundled software, limited support and lots of marketing hype (as in Red Hat Database for $2295) While it's encouraging that Red Hat has 'given credibility' to Postgres, it's unfortunate that neither Red Hat nor Greatbridge offer support for openACS since it is superior to their offerings and getting backing would help the cause - aD abandoning the TCL version certainly doesn't help! It still remains a well-kept secret for those who have stumbled upon it. Some high-profile websites w/PR might make a difference...
