Matthew Dodwell,
Creating a project manager role, and giving it the title "Project Manager" does not address any of the issues directly. These create yet another distraction from problem solving and quality initiatives. One might even wonder if it is just a way to pass the responsibility to someone else. Why not just apply the principles of continual improvement directly?
make observations,
plan improvements (including how to verify it works),
implement the plan,
verify the results of the implementation,
make new observations
