Forum OpenACS Q&A: Expected a 354 status line; got: 503 RCPT first

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1: Expected a 354 status line; got: 503 RCPT first
Posted by C. R. Oldham on 04/08/03 09:03 PM
Greetings,

Anyone know why ns_sendmail would be failing with the above message when called by acs-mail-lite::sweeper?  This is AOLserver 3.3 ad13.

Some email messages are going out from our server.  Our email server is qmail.

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2: Re: Expected a 354 status line; got: 503 RCPT first (response to 1)
Posted by Peter Marklund on 04/08/03 09:40 PM
C.R.,
I was debugging a similar problem today. Here is what I recommend:

1) Test whether you can use ns_sendmail from a test page

2) Edit acs-mail-lite::sweeper and make the ns_log Error statement log the to, from, and subject variables. You could also try to select * from the acs_mail_lite_queue table (or similarly named) and see if there is a mail in there with a missing or invalid email address.

As it turns out acs-mail-lite::sweeper will try forever to send emails that have invalid or missing to addresses. I talked to Lars and Don today about making the sweeper give up after a number of tries.

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3: Re: Expected a 354 status line; got: 503 RCPT first (response to 1)
Posted by Gilbert Price on 04/08/03 11:51 PM
I had this error a while back. This thread fixed it for me:

https://openacs.org/forums/message-view?message_id=71864

It's line 166 in /usr/local/aolserver/modules/tcl/sendmail.tcl file.

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4: Re: Expected a 354 status line; got: 503 RCPT first (response to 1)
Posted by Gilbert Price on 04/08/03 11:53 PM
On second reading, this is probably not the problem. Sorry to but in, just read into your error something I wanted to see I guess...
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5: Re: Expected a 354 status line; got: 503 RCPT first (response to 2)
Posted by C. R. Oldham on 04/14/03 07:32 PM
You could also try to select * from the acs_mail_lite_queue table

Ah, yes, we have one entry in the queue table that has a blank "to" address. Can I just delete it with "delete from acs_mail_lite_queue where..." or do I need to do some magic pl/sql dml? (This is Oracle).

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6: Re: Expected a 354 status line; got: 503 RCPT first (response to 5)
Posted by Tilmann Singer on 04/15/03 01:09 PM
You propably tried it out by now anyway, but deleting from acs_mail_lite is just fine (especially given the fact that there is no pl/sql to do that).