Forum OpenACS Q&A: Installation of OpenACS

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Posted by priya kumari on
I am using Ubuntu 16.04 and I installed openacs with naviserver.
Now how to access the openacs
I tried to access openacs through browser by typing http://localhost:8000
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Posted by Benjamin Brink on
What installation method did you use?
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Posted by priya kumari on
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Posted by Gustaf Neumann on
i assume, you have installed OpenACS with the script from http://openacs.org/xowiki/naviserver-openacs

the 2nd script (install-oacs.sh) installs a systemd file /lib/systemd/system/${oacs_service}.service and/or a upstart script /etc/init/${oacs_service}.conf, where $oacs_service is per default "oacs-5-9". Do you have these files?

if i see correctly, Ubuntu 16.04 has switched to systemd, so the .service file is the preferred path, although one can use ubuntu 16.04 with upstart as well (see [1]). So this depends on your configuration.

When using systemd, don't forget to run "sudo systemctl daemon-reload". See e.g. [2]. I've updated the wiki page [3] to include these commands.

[1] https://wiki.ubuntu.com/SystemdForUpstartUsers
[2] http://openacs.org/forums/message-view?message_id=5334880
[3] http://openacs.org/xowiki/naviserver-openacs

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Posted by priya kumari on
I already started the service and it created the startup file oacs-5-9.conf
but unable to access the openACS through browser
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Posted by Benjamin Brink on
Check the naviserver log file for errors. The first error is usually the most significant one.

Error log file path is something like: /var/www/oacs-5-9/log/errors.log

Also, from shell, is naviserver running?
Try either:
status oacs-5-9
or
ps auxw| grep nsd | grep -v grep

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Posted by Gustaf Neumann on
When the server is starting (via service), then you find in the error.log of the server a "listening on" line like the following.
[24/Feb/2017:15:29:44][64734.70000cee5000][-driver:nssock:0-] Notice: nssock:0: listening on [localhost]:8000
If some other service is running already on this port, you find a prior line in the error.log that listening failed.
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Posted by priya kumari on
yes, naviserver is running from the shell.

and i m sending the log file error.log:

^[[0;32m[25/Apr/2017:03:23:23][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: nsmain: NaviServer/4.99.15 stopping^[[0m
^[[0;32m[25/Apr/2017:03:23:23][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: [driver:nssock_v4:0]: stopping^[[0m
^[[0;32m[25/Apr/2017:03:23:23][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: server [oacs-5-9]: stopping^[[0m
^[[0;32m[25/Apr/2017:03:23:23][18166.7f2852326700][-conn:oacs-5-9:1-] ^[[0m^[[0;39mNotice: exiting: shutdown pending^[[0m
^[[0;32m[25/Apr/2017:03:23:23][18166.7f2851b25700][-conn:oacs-5-9:0-] ^[[0m^[[0;39mNotice: exiting: shutdown pending^[[0m
^[[0;32m[25/Apr/2017:03:23:24][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: server [oacs-5-9]: connection threads stopped^[[0m
^[[0;32m[25/Apr/2017:03:23:24][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: driver: stopping writer and spooler threads^[[0m
^[[0;32m[25/Apr/2017:03:23:24][18166.7f285ae07700][-main-] ^[[0m^[[1;31mError: driver: trigger send() failed: Socket operation on non-socket^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[1;39mWarning: writer1: timeout waiting for shutdown^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[1;31mError: driver: trigger send() failed: Socket operation on non-socket^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[1;39mWarning: writer0: timeout waiting for shutdown^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: sched: shutdown pending^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f2857fa7700][-sched-] ^[[0m^[[0;39mNotice: sched: shutdown started^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f2857fa7700][-sched-] ^[[0m^[[0;39mNotice: sched: shutdown complete^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f2851b25700][-shutdown-] ^[[0m^[[0;39mNotice: nslog: closed '/var/www/oacs-5-9/log//access.log'^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: [driver:nssock_v4:0]: stopped^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[1;31mError: pidfile: failed to remove '/var/www/oacs-5-9/log//nsd.pid': 'No such file or directory'^[[0m
^[[0;32m[25/Apr/2017:03:23:44][18166.7f285ae07700][-main-] ^[[0m^[[0;39mNotice: nsmain: NaviServer/4.99.15 exiting^[[0m
^[[0;32m[25/Apr/2017:04:28:49][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: nsmain: NaviServer/4.99.15 starting^[[0m
^[[0;32m[25/Apr/2017:04:28:49][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: nsmain: security info: uid=1001, euid=1001, gid=1001, egid=1001^[[0m
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^[[0;32m[25/Apr/2017:04:28:49][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: nsd/init.tcl[oacs-5-9]: booting virtual server: tcl system encoding: "utf-8"^[[0m
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^[[0;32m[25/Apr/2017:04:28:49][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: modload: loading module libthread from file /usr/local/ns/lib/thread2.7.3/libthread2.7.3.so^[[0m
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^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: adp[oacs-5-9]: mapped {GET HEAD POST} /*.adp^[[0m
^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: conf: [ns/server/oacs-5-9] enabletclpages = 0^[[0m
^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: Loading OpenACS, rooted at /var/www/oacs-5-9^[[0m
^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: Sourcing /var/www/oacs-5-9/packages/acs-bootstrap-installer/bootstrap.tcl^[[0m
^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: bootstrap begin encoding utf-8^[[0m
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^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: Database API: Using ALL database pools for OpenACS.^[[0m
^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: Database API: The following pools are available for OpenACS: pool1 pool2 pool3^[[0m
^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: dbdrv: opening database 'postgres:localhost::oacs-5-9'^[[0m
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^[[0;32m[25/Apr/2017:04:28:50][2134.7f3ab1e10700][-main-] ^[[0m^[[0;39mNotice: nsdbpg(postgres): Opened connection to localhost::oacs-5-9.^[[0m
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9: Re: Intallation of openACS (response to 1)
Posted by Gustaf Neumann on
The relevant line is:
[25/Apr/2017:04:31:18][2199.7fd523b08700][-driver:nssock_v4:0-] Error: Ns_SockBinderListen: sendmsg() failed: sent 53 bytes, 'Address already in use'^[[0m
to figure out, what's running on that port, use:
netstat -pltn
You can either stop the service using port 8000 on your machine, or you can alter the port, on which OpenACS is listening by modifying the config file /usr/local/ns/config-oacs-5-9.tcl (look for "httpport"). As long the port is higher than 1024, changing this number is sufficient. For using privileged ports, one has to adjust the service file as well (look into the oacs-5-9.service file).
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Posted by priya kumari on
I modified the port (new port is 8888)
and the error.log:
^[[0;32m[25/Apr/2017:11:17:27][11354.7fa7f3fff700][-driver:nssock_v4:0-] ^[[0m^[[0;39mNotice: nssock_v4:0: listening on [0.0.0.0]:8888^[[0m
^[[0;32m[25/Apr/2017:11:17:27][11354.7fa806011700][-main-] ^[[0m^[[0;39mNotice: nsmain: NaviServer/4.99.15 running^[[0m

now also I m unable to access openacs through browser

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Posted by Gustaf Neumann on
have you tried in your browser "localhost:8888/" and "0.0.0.0:8888/". The IP address 0.0.0.0 means, that the server is accepting requests from all the IPv4 addresses, so "localhost" should be included.
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Posted by priya kumari on
previously when i changed the httpPort (i.e 8888) the error log is:
^[[0;32m[25/Apr/2017:11:17:27][11354.7fa7f3fff700][-driver:nssock_v4:0-] ^[[0m^[[0;39mNotice: nssock_v4:0: listening on [0.0.0.0]:8888^[[0m
^[[0;32m[25/Apr/2017:11:17:27][11354.7fa806011700][-main-] ^[[0m^[[0;39mNotice: nsmain: NaviServer/4.99.15 running^[[0m

and now when i am restarting the same, then getting error log:
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7161d700][-driver:nssock_v4:0-] ^[[0m^[[0;39mNotice: starting^[[0m
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7161d700][-driver:nssock_v4:0-] ^[[0m^[[0;39mNotice: bind operation on sock 15 lead to error: Address already in use^[[0m
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7161d700][-driver:nssock_v4:0-] ^[[0m^[[1;39mWarning: bind on: SockAddr family AF_INET, ip 0.0.0.0, port 8888^[[0m
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7161d700][-driver:nssock_v4:0-] ^[[0m^[[1;31mError: Ns_SockBinderListen: sendmsg() failed: sent 53 bytes, 'Address already in use'^[[0m
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7161d700][-driver:nssock_v4:0-] ^[[0m^[[1;31mError: nssock_v4:0: failed to listen on [0.0.0.0]:8888: Address already in use^[[0m
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7161d700][-driver:nssock_v4:0-] ^[[0m^[[0;39mNotice: exiting^[[0m
^[[0;32m[25/Apr/2017:11:17:44][11369.7fef7f166700][-main-] ^[[0m^[[0;39mNotice: nsmain: NaviServer/4.99.15 running^[[0m
^

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Posted by Gustaf Neumann on
With the command
ps ax | fgrep nsd
you see the running server instances. You should be able to stop these via
sudo systemctl stop oacs-5-9
then check again with ps. If for some reason, the server is not stopped by the command above, the you should kill the running nsd via the PID reported by the ps command. Then, starting should work.
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Posted by priya kumari on
I cant try with localhost in browser as it is ubuntu server 16.4 and connected from ssh terminal (putty)...
So, i just want to access the service from anywhere using my public ip...
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Posted by Benjamin Brink on
Oh, so OpenACS is on an Ubuntu 16.04 server os.

The extra copies of naviserver should still be stopped as Gustaf suggests in message 13 ( http://openacs.org/forums/message-view?message_id=5359248#msg_5359467 ) or by restarting the server.

To browse to the OpenACS site from another system, try: http://public-ip-number:8888 where "public-ip-number" is public ip number assigned to the Ubuntu 16.04 server.

Use whatever port has been configured in the config file /usr/local/ns/config-oacs-5-9.tcl

Also, if the server's public ip number is static (does not change), set the "address" parameter to the public ip number.

Also set the parameter "hostname" to the value returned by the command "uname -n". If none has been assigned or the local network does not appear to use DNS, setting "hostname" to the same public ip number may help.

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Posted by Benjamin Brink on
..And restart naviserver after changing any settings in the config file.
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Posted by priya kumari on
i tried with http://public-ip-address:8888/ but its not working.
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Posted by Gustaf Neumann on
What is the host address used in your putty/ssh command ("Debian host")? Use this name in front of the :8888 in the URL you are using. Do not forget to allow clients to connect to port 8888 in the firewall settings of your Debian host.
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Posted by priya kumari on
Thanks, for all your help...
Its working now...