.LRN 1.0 User Info

1. How do I change my password?
2. What if I forget my password at some point?
3. How can I change my login name/email address?
4. How do I join classes and communities?
5. What if a class or community is not listed on the Join/Add a Class or Community Group page?
6. How do I drop a class or community?
7. If I drop my membership in a closed class or community, can I rejoin?
8. How do I keep from receiving emails from forums?
9. How do I use the "Add to Outlook" feature for calendar events?
10. How do I use the Homework portlet?

1. Q: How do I change my password?

   A: Go to your Control Panel page or to the Help icon in the page banner. Click on "Change Password.”

2. Q: What if I forget my password at some point?

   A: Obviously, if you are reading this, you were able to login, but if you do forget it, it can be emailed to you. Go to the login page at http://sloanspace.mit.edu and click “Forget Your Password?”

3. Q: How can I change my login name/email address?

   A: Your email address is changed through the Edit My Personal Information link on your personal Control Panel page. Under Edit My Personal Information, you will see that you can enter a new email address, change your full name or add a personal URL. After you have typed in your changes, click the Update button to save the changes.

4. Q: How do I join classes and communities?

   A: To join any open class or community, login to your personal portal. On your MySpace page is a portlet called "Groups." Click the link to "Join/Add a Class or Community Group" in that portlet. The page that follows displays a list of all available courses and communities. Click the "join" link to the right of a group to be added to it as a member; if membership in the group requires approval, the link will read “Request.”

5. Q: What if a class or community is not listed on the Join/Add a Class or Community Group page?

   A: There would be two reasons for this. One, the group has a closed enrollment so you cannot join it. Two, the group does not have a site in SloanSpace. To find out which of these is true or to be added to a closed group, contact the Faculty member, TA or program office about getting added or getting the class or community created in the system.

6. Q: How do I drop a class or community?

   A: There are two ways to drop any group: 1) From the MySpace page, Groups portlet, click on “Join/Drop a Class or Community Group” or 2) go to the Control Panel page and click the Drop icon next to the group you want to drop.

7. Q: If I drop my membership in a closed class or community, can I rejoin?

   A: No, you cannot. You will need to contact the TA or community administrator to have them add you back in as a member.

8. Q: How do I keep from receiving emails from forums?

   A: In the system, this is called "editing your forum email alerts." You have control over whether and how you receive these emails. Login and go to the Control Panel page (or click on the Help icon). Then, click on “Edit My Forum Email Alerts” and cancel alerts individually.
   

9. Q: How do I use the "Add to Outlook" feature for calendar events?

   A: Both one-time and recurring events can be added to a user's Outlook calendar. On each event description is a link to “synch with Outlook: single event." If it is a recurring event, there will also be a second link, "all events." In Internet Explorer, clicking this link brings up an Outlook New Appointment window to save the item. In Netscape, clicking the link brings up a window to choose whether to "Open" or "Save" the file. Click "Open" and then the Outlook New Appointment window will open. The first time this is executed in a Netscape browser session, the user may see an "Unknown File Type" window. Choose "Pick App" and click "OK" when the "Configure External Viewer" window appears. The user is then prompted to "Open" or "Save" the file. Outlook does not need to be open before these steps are executed.

10. Q: How do I use the Homework portlet?

    A: The Homework portlet is designed for students to submit assignments and to read comments by their professors and/or TAs. To submit to the top level folder, click on the Submit link in the portlet. To submit to a folder within the portlet, open the folder first. You can only see your assignments and comments; not those of other students. When you submit an assignment, your professor and TA are notified by email. When comments to you have been uploaded, you will receive an email.