I think the format and tone you use in your tutorials makes reading them far mmore enjoyable and understandable than many others I've seen, some of which i've written myself! So, I don't have any suggestions for improvement at this time.
I'm also pleased to be one the UAB and look forward to working with its other members. I understand Sloan users best, of course, but I am very interested in learning about how others approach their users and meet their needs.
Deirdre
