Well, just log it into the SDM as well, with an example CSV entry (should only take one row, right?) Might as well include the details you've given here, too, as that helps quicken the fixit work.
Then we can take a look and it won't get forgotten.
I'm glad we have a real user of e-commerce, it's a great help uncovering bugs even if you don't figure out how to fix them on your own.
