Forum OpenACS Q&A: Response to tickets? known problem? (linux debian-2.2, acspg-3.2.2.b3, pg-7.0.2)

Okay,  this is by no means an authoritative answer here,  but from looking around,  the ticket module has been superseded by the new-ticket module which is closely integrated with the BITS Setup (Bug and Incident Tracking System).

The only thing to note with new-ticket is that you should first setup a team in /team otherwise you will get Server Error pages loaded in your browser.  I think Ben is still working on the BITS portion prior to offical release of the openACS system.