Forum OpenACS Q&A: Re: Logins time out on 5.0b4 even with kernel parameters set?

Debug Page For Security Cookies
Cookies
session_id: 110006,0,0 1073532561

ad_user_login:

ad_user_login_secure:

ad_secure_token:

Cookie HTTP header: ad_user_login=2537%20%7b838%200%205D8B1B2B6AA34DF47D5CF9E07246C7636005DFFC%7d; ad_session_id=100107%2c631%2c1%20%7b667%201073525527%20361C30D65122B69F81CE67D9322E53874C82E9C4%7d; ad_secure_token=""; ad_user_login=631%2c1073513527%2c88E075ABF%20%7b665%200%20E8C451F9583DD0DABE09024D158F97234C1F3E7D%7d; ad_user_login_secure=""

ad_conn
user_id: 0

untrusted_user_id: 0

auth_level: none

account_status: closed

Authentication
Authentication expires in: N/A

LoginTimeout: 0

Seems like your cookies aren't getting picked up at all .. if it had anything to do with LoginTimeout, you should still see the cookie next to the first "ad_user_login:", and you should still have "untrusted_user_id" not zero.

My best guess it that your site is sitting on a subdomain or anotehr OpenACS install, for example if you have a site "foo.com", and another at "bar.foo.com", then some browsers will send cookies set for foo.com to bar.foo.com, and those cookies thus will not be valid.

If the problem still persists, I think the next step would be to verify that the cookies that get set are also the ones that the server gets back from the browser. Developer-support's request info page should be helpful here.

/Lars