Forum OpenACS Q&A: Response to Intranet Ticket Creation Problem.

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Posted by Ben Adida on
No, you're barking up the right tree, but new-ticket is significantly different from ticket (read "better," hopefully). The idea is that you should create a team (a row in ticket_project_teams) for each Intranet group (map it directly to the user-group of your Intranet client), and then send over to /new-ticket/project-top.tcl?project_id=$project_id. There is no separate admin section anymore in new-ticket, it is all handled in the same pages (a solution I vastly prefer).