Forum OpenACS Q&A: Response to Future directions for OpenACS

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Posted by Don Baccus on
The main thing we can do is to provide a place where people can go for
help and get it without having to deal with a pile of ... sigh, you
know where this is headed.

Anyway, take this "AOLserver's terribly unreliable on Linux" comment.
  There are a bunch of us who have great success with it, so I'd like
to hear more.  I'd like to see people more experience helping Stephan out.

You can ask on the current feedback-du-jour mechanism that Kriston's
set up, but you're most likely to first be assured that the reason
you're having problems is because you're an idiot.  I got one of those
right off the bat when he showed up and I've not been around much since.

That's not really conducive to getting folks to work to ferret out the
causes of their problems so that either a) proper procedures can be
documented for others or b) the bug you thought couldn't possibly
exist, but does, can get fixed.

I'd also like to see development more responsive to the needs of those
of us who run sites with a lighter load than AOL, digital city, etc.
I was forwarded a digest awhile back for my amusement, in which
Kriston was saying things like, oh, you should really have a gigabyte
machine because anything smaller isn't worth worrying about, blah blah
blah.  Total insensitivity to someone who was having problems on a
more modest (but still reasonable) machine.

So ... a community that loses two attitudes would increase the
likelihood of AOLserver gaining more acceptance:

1. If you're not Kriston, you're an idiot.
2. If it doesn't affect AOL, it's not worth talking about.

I'm exaggerating - but not by much.