Forum OpenACS Q&A: Response to Anybody been banned from aD's site?
I can't say I'm surprised. Things have been steadily going downhill for a while, and the game was pretty much over when Greenspun left. No matter how many good, well-intentioned people are working at the company, if none of them are at the top it doesn't do any good.
Certainly, Jim's comments were not presented in the most diplomatic way. But when has ArsDigita ever been about diplomacy? At the beginning, it was about honesty. Now that has all been replaced with marketing. Fundamentally, no matter how crudely he put things, Jim's concerns were _valid_. If ArsDigita was really OK, they would've taken the opportunity to calmly address his comments, not just ignore and ban him.