Forum OpenACS Q&A: Re: question

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21: Re: question (response to 20)
Posted by yani ballesfin on 08/10/04 06:27 AM
hmmm... tnx! Anyways, I’m new with OpenACS. I am assigned to study it and create web applications. As I’ve mentioned yesterday, we already created a packages using OpenACS before, but I’m not the one who created it. We are afraid that if we reinstall or upgrade openACS, we might lose the created packages. And how can we upgrade or reinstall OpenACS? We totally lost the admin’s email add and password. The only information we know about the admin is that under the acs_permissions table the object_id  of the admin is equal to  0.

Is there a feasible solution in our dilemma? pls. help me. tnx.

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26: Re: question (response to 21)
Posted by Malte Sussdorff on 08/10/04 11:51 AM
It seems you have been thrown into cold water without any guideance at all. To tackle this problem, I'd advise you to
  1. Install OpenACS for yourself (fresh install)
  2. Read the developer documentation
  3. Get some training from the persons who have written the previous OpenACS packages that you talk about.
  4. Attend a training session on OpenACS if one becomes available again or find an organization to sponsor a training session (read: hire someone to teach OpenACS).
  5. Contact a professional to help you out if the data is crucial and you don't want to loose it.
Retrieving the password and login of the admin or at least resetting it, is easily done, if SSH access is granted to a professional (who charges for this). But if you have no experience with the internals of OpenACS, it will cost more to try and solve this on your own.

Furthermore, if you want to upgrade OpenACS, this is not an easy step as well, depending on where you are coming from. Especially if someone made custom development on your site, and you have no clue what has been done / changed.