<i>Email support. This is a biggie. Participants need to be able to both reply to a thread and start a new one via email. </i>
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yesyesyesyes. This is a very biggie. Part of the bummer of ACS3.x is that one needs to revisit the website each time they wanted to respond. However, I was under the impression that this was solved in 4.x. Am I wrong?
tal