Janine
I've just replied to you on the AOLS list and then just found the same reply here 😊
I started on AOLS4 and then switched back to AOLS3 (becuase of the SSL problems). I have the default UTF encoding as per the config.tcl of v5.1 onwards and that seems to have fixed the problem which we had pasting into the HTMLArea.
However, I don't think our client was pasting from Word documents but I'll check this and let you know.
- Steve