Here's another thought about making bboard more useful in
terms of making the information reusable:
Generate an anchor link for each post on a thread. That way, if
somebody wants to reference a particular post (from an FAQ, for
instance), they could link directly to it.
Taking this one step further, I recently saw a bboard design
where the subject line, author, and date for each post was listed
as a hyperlink at the top of the thread and connected to anchor
links for the posts themselves. This is handy, particularly if you
have a long thread. And if you want to add the feature of
indicating which posts are new since the user's last visit, you
can easily stick a "new" icon next to the appropriate hyperlinks.
The second part of my suggestion is somewhat a matter of
taste, but at the very least, the anchor links themselves could be
helpful.