Ahh, KM is everywhere...
British Petroleum developed a killer KM system that saved them
billions globally. Wanna know what it was?
Rich, user-editable employee profiles.
It turns out that if people in an organization know more about
each other, they tend to reach out and contact each other when
they need help. I, for one, find the ACS feature of linking all
bboard posts to a person's profile to be enormously helpful.
This is another feature that would be helpful both for
OpenACS.org and for a KM system. In fact, OpenACS.org *is* a
KM system. Anything we can think of to make knowledge sharing
easier in our particular community is worth thinking about as a
basis for broader KM functionality in the toolkit.
