Forum OpenACS Q&A: Response to Ecommerce shipping options??
The other alternative is to pick up the telephone and wade through a voice mail system until you get a live human being and utter the magic incantation: "Please connect me to Sales."
UPS doesn't really understand the Internet. FedEx had online airbill tracking like a year before UPS did (and you know what they say about Internet time).
Scott, I suggest you use snail mail or the phone. Generally speaking, product information that arrives via snail mail is far better than anything from a corporate web site. I dabble with photography and I got a boatload of product brochures and guides from both Kodak and Fujifilm. Just my $0.02.