Forum OpenACS Q&A: Response to Help! no SSH Telnet Access

Posted by Patrick Giagnocavo on
Just remember that if the people that are at the colo place where you have the box have minimal PC experience, you could just build a new install on an IDE drive and ship it to them to replace the current drive with the new one (you already know the IP address, what ethernet card driver you need, etc).  Then have them ship the old drive back to you so you can examine it's contents at leisure.  Of course, you can use ssh and scp to copy the old data to the new drive, if you haven't just pulled the old data off already as a precaution.