Forum OpenACS Q&A: Error adding item in E-Commerce

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1: Error adding item in E-Commerce
Posted by Nick Grossman on 05/23/05 06:04 PM
I just installed E-commerce on my 5.1 site. Everything was going smoothly until I tried to add a test product, and got this error message:

mkdir ("/var/lib/aolserver/service0/ec-data/product/70") failed: no such file or directory
while executing
"ns_mkdir $dir_path"
(procedure "ec_assert_directory" line 14)
invoked from within

and so on...

Any suggestions? Anyone with experience using E-commerce? Thanks,

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2: Re: Error adding item in E-Commerce (response to 1)
Posted by Janine Ohmer on 05/23/05 06:42 PM
It has been a long time since I last did a fresh e-commerce install but I think you have to create the ec-data directory by hand, and of course make sure that the user the site is running as can write to it.
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3: Re: Re: Error adding item in E-Commerce (response to 2)
Posted by Nick Grossman on 05/23/05 11:45 PM
Thanks Janine, that did it.
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4: Re: Error adding item in E-Commerce (response to 1)
Posted by Nick Grossman on 05/23/05 11:49 PM
Still having trouble....

Now that adding products works, I'm having trouble with images. When I try to add an item that has a picture, I get:

====
We had a problem with your input:

I am sorry, I could not find ImageMagick's convert utility for image thumbnail creation. Please reconfigure this subsystem before uploading
====

Does anyone know how to fix this? Thanks,

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5: Re: Error adding item in E-Commerce (response to 1)
Posted by Janine Ohmer on 05/24/05 12:11 AM
If this is on the PPS server, convert is in /usr/bin. I think there's a package parameter for that and maybe it needs to be edited.
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6: Re: Error adding item in E-Commerce (response to 1)
Posted by Janine Ohmer on 05/24/05 12:16 AM
Forgot the second half of my reply - if it's on a different server then you might need to install Imagemagick. That's documented in the install docs somewhere.
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7: Re: Re: Error adding item in E-Commerce (response to 6)
Posted by Nick Grossman on 05/24/05 12:35 AM
Great - that did it. It's not in PPS - this is for another project i'm working on, hosted at acorn. Thanks again for the help.