We are adding a couple of groups that are of general use in a CRM system. The question is whether we add them to contacts or create a new package CRM that adds these groups to the contacts system.
Groups I envision:
- Customers (individual and organizations)
- Clients of Customers
- Suppliers
Relationships:
- Employee/Employer (person/orga)
- Key Account Manager / Key Account (person/orga)
- Holding / Subsidiary (orga/orga)