To add a little to don's good idea, have them use a 14.4 modem to do all this on. Or give them java and time how long it takes for a new customer to download the applets for the first time. And ask them how does this help bussiness? Then show them some fast loading sites, their compeditors. Then ask them "I am an aol user with an attention span of 10 seconds, where would I go?"
