Forum OpenACS Q&A: Response to ticket-tracker

3: Response to ticket-tracker (response to 1)
Posted by Vince T on
Thanks Jun for the insight. I was just wondering about the scalability of mounting ticket-tracker for every customer. We already have almost a hundred customers. And if I do mount for every customer. Will the administrators and techs be able to centrally administer the tickets? I just haven't tried this scenario yet.

What I was working on was adding a groupid field to the tickets and sort by that for customer views. What do you think?