I did change the parameter, but that didn't solve the problem. The permission issue seems to be related to this
https://openacs.org/bugtracker/openacs/bug?f%5fcomponent=56165&format=table&f%5fstate=7&bug%5fnumber=1338&project%5fid=56106
I have created new password for the client. I havn't heard back, so assume the problem is solved.
Thanks for your help
