Forum OpenACS Q&A: Bad sender address syntax

Posted by Archie Spinos on 06/03/16 09:39 AM

Good day,

I have setup postfix and can send emails using the mail cmd client.
When I try to send notifications with openacs mail lite through the postfix it fails. In the mail log I can see that the sender is not being passed from the app to postfix correctly so it fails. Some extracts showing the issue:

input attribute name: address
input attribute value: mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net
private/rewrite socket: wanted attribute: (list terminator)
input attribute name: (end)
rewrite_clnt: local: mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net -> mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net
event_request_timer: reset 0x8a124e 0x10a64a0 5
send attr request = resolve
send attr sender =
send attr address = mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net

resolve_clnt: ' ->mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net'; -> transp=relay-smtps' host=[box455.bluehost.com]:465' rcpt=`mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net'; flags=error class=local

ctable_locate: install entry key mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net

warning: Illegal address syntax from localhost[127.0.0.1] in MAIL command: mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net

extract_addr: in: mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net, result: mailto:-624-FB3F54A2D2B19745C7A852AE694A5D08CAD0A8D3-21457@mydomain.net

localhost[127.0.0.1]: 501 5.1.7 Bad sender address syntax

This happens even though I specify in the app sender address = mailto:user@mydomain.net

Any ideas on how to get past this? Should I make use of generic maps to translate all incoming emails to a specific email known to postfix server and if yes how?

Many thanks

2: Re: Bad sender address syntax - postfix (response to 1)

Posted by Gustaf Neumann on 06/03/16 11:21 AM

Hi Archie,

i am not sure, what the problem might be. However, i would recommend to separate mail with notification issues. You can test the acs-mail to postfix interface with a command like the following from the developer shell (ds/shell):

acs_mail_lite::send_immediately -to_addr SOMEADDRESS -from_addr SOMEADDR -subject hi -body "What's up?"

If this works, then the problem is somewhere in the addressed generated by the notification clients.

What version of OpenACS are you using?

Best regards
-gn

3: Re: Bad sender address syntax - postfix (response to 2)

Posted by Archie Spinos on 06/06/16 10:02 AM

Good morning Gustaf,

When I executed above from ds/shell I got the following:

ERROR:

while executing
"ad_raise notfound"
(procedure "rp_serve_abstract_file" line 32)
invoked from within
"rp_serve_abstract_file "$root/$extra_url""
("uplevel" body line 2)
invoked from within
"uplevel $code"
invoked from within
"smtp::sendmessage ::mime::1 -originator mailto:-39401-548F4F5D60BC43C5F4574227E008F1E64438A387-21457@mydomain.net -header {From mailto:root@mydomain.net} -heade..."
("eval" body line 1)
invoked from within
"eval $cmd_string"
(procedure "acs_mail_lite::smtp" line 30)
invoked from within
"acs_mail_lite::smtp -multi_token $tokens -headers $headers_list -originator $originator"
(procedure "acs_mail_lite::send_immediately" line 155)
invoked from within
"acs_mail_lite::send_immediately -to_addr mailto:ee1ads@yahoo.co.uk -from_addr mailto:root@mydomain.net -subject hi -body "What's up?""
("uplevel" body line 1)
invoked from within
"uplevel 1 [string map {"\\\r\n" " "} $script

How can I find the OpenACS version (I inherited the support so not very knowledgeable yet.)

Thanks

4: Re: Bad sender address syntax - postfix (response to 3)

Posted by Gustaf Neumann on 06/06/16 11:15 AM

That's weird ...but it shows that the problem is in acs-mail-lite. You have definitely some older version installed, since the traceback above shows that "acs_mail_lite::smtp" calls "eval $cmd_string", which is not the case in current versions, which use a catch operation [1]. The "originator" field causing the problem is determined in [2] and passed as last argument to "acs_mail_lite::smtp" and uses "acs_mail_lite::bounce_address".

It looks to me, as if in your installation, the bounce prefix (parameter EnvelopePrefix of package acs-mail-lite) is not set correctly (look under /acs-admin, you can see/change the parameters of the installed services there). The parameter should have a value like e.g. "bounce".

The versions of OpenACS and the installed packages are listed by the package manager (/acs-admin/apm/). For OpenACS, this looks currently like the image below.

Hope this helps
-g

[1] https://openacs.org/api-doc/proc-view?proc=acs_mail_lite%3a%3asmtp&source_p=1
[2] https://openacs.org/api-doc/proc-view?proc=acs_mail_lite%3a%3asend_immediately&source_p=1

5: Re: Bad sender address syntax - postfix (response to 4)

Posted by Archie Spinos on 06/06/16 12:31 PM

Gustaf,

I had actually left the EnvelopePrefix blank, and your answer led me there.

Many thanks,

Much appreciated

Archie

Forum OpenACS Q&A: Bad sender address syntax - postfix