I currently work at a multi-channel broker. I originally wanted to persuade them to use openacs, but then they got swallowed by their parent company and a LOT changed.
<br><br>
Features of our Intranet:
<ul>
<li>Profiles of employees.
<li>Books, magazine, studies database. Where can I find a book? They are often spread all over the company.
<li>Projects. It is supposed to show who is working at which project. You can upload .ppt, .doc etc. further explaining your work. There is no project planing or collaboration yet, but it surely would be helpful.
<li>Processes. Explains the process of every job position. They are mainly displayed as graphics defining the workflow of i.e. a call center agent. Some workflows are deeply branchen (if/else etc.). I have never looked at the workflow module, but it would be great, if it could define branched workflows and display them graphically.
<li>Forms. Content Repository for different forms.
<li>News.
</ul>