Hi,
I am using 8.1.7 on Redhat linux 7.1 other modules work fine but when I try to add a ticket I get the following error .
====================================
ora8.c:3930:ora_tcl_command: error in `OCIStmtExecute ()': ORA-29540: class com/arsdigita/content/Util does not exist
ORA-06512: at "SOFT4.STRING_TO_BLOB", line 0
ORA-06512: at "SOFT4.CONTENT_REVISION", line 91
ORA-06512: at "SOFT4.ACS_MESSAGE", line 108
ORA-06512: at "SOFT4.ACS_MESSAGE", line 63
ORA-06512: at "SOFT4.TTRACKER_TICKET", line 22
ORA-06512: at line 6
SQL:
declare
v_ticket_id acs_objects.object_id%TYPE;
begin
v_ticket_id := ttracker_ticket.new (
context_id => :package_id,
subject => :subject,
description => :description,
mime_type => :mime_type,
category_id => :category_id,
severity => :severity,
priority => :priority,
creation_user => :user_id,
creation_ip => :creation_ip
);
acs_permission.grant_permission(
object_id => v_ticket_id,
grantee_id => :user_id,
privilege => 'write'
);
end;
===============================
any help would be appriciated.
Regards,
