Forum OpenACS Q&A: Re: Wanted: Helpdesk Package

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7: Re: Wanted: Helpdesk Package (response to 1)
Posted by Malte Sussdorff on 05/23/03 08:14 AM
Not to discourage you from using OpenACS for your helpdesk (we do it as well), but you might want to take a look at OTRS (http://www.otrs.org), which offers al lot of features that bug-tracker is still missing.