Two things are needed:
- Someone using the system who assumes that he will stumble across errors and reports them back on the ticket tracker, not expecting that it will be fixed immediately, though we will try to fix show stoppers.
- Documentation both for AMS and contacts. Though I should be able to answer questions every odd day with regards to usage, I would only do so if I could be sure that my answers will make it into a documentation.
Well, and the obvious third one:
- Oracle support.
